Definition
Shelfware is software a company has licensed and paid for but does not actually use.
Shelfware is pure waste, usually born of over-buying seats or modules during an enthusiastic evaluation. Right-size the licence to real adoption, and negotiate the ability to scale up rather than paying upfront for capacity you may never use.
Related terms
See shelfware on your actual deal — Benchside makes it concrete for your specific vendor.
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