Definition
A true-up is a vendor's reconciliation of actual usage against contracted licences, often resulting in an unexpected charge for over-use.
True-ups are a routine source of post-go-live cost, especially in ERP and enterprise platforms with named-vs-concurrent metering. Clarify the metering and cap the financial exposure in writing before signing.
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From definition to deal
Benchside turns licence true-up into the exact questions, exclusions, and lock-in math for your specific vendor - your first project is free.