Definition
A master service agreement is the overarching contract setting the legal terms between a buyer and vendor, under which individual statements of work are executed.
The MSA governs liability, indemnification, data handling, termination, and IP; the SOW governs the specific work. Negotiate the MSA's exit, data-return, and liability terms carefully - they outlast any single project.
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From definition to deal
Benchside turns master service agreement into the exact questions, exclusions, and lock-in math for your specific vendor - your first project is free.