Definition
A master service agreement is the overarching contract setting the legal terms between a buyer and vendor, under which individual statements of work are executed.
The MSA governs liability, indemnification, data handling, termination, and IP; the SOW governs the specific work. Negotiate the MSA's exit, data-return, and liability terms carefully — they outlast any single project.
Related terms
See master service agreement on your actual deal — Benchside makes it concrete for your specific vendor.
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